§ Australia Post
$12.95
Standard · Tracked
Tracked with Australia Post. Same flat rate whether you order one candle or five — we absorb the per-parcel variance so you pay one simple number.
Dispatch within 2 business days
One flat rate, a free threshold, and studio pickup for anyone on the Mid North Coast. Dispatched in reinforced boxes within two business days.
Tracked with Australia Post. Same flat rate whether you order one candle or five — we absorb the per-parcel variance so you pay one simple number.
Need it sooner? Australia Post Express gets your candle there 1–2 business days quicker on most routes. Selected at checkout.
Once your cart clears $99 the standard shipping line goes to zero automatically. The only threshold we run — no codes, no small print.
Select Studio pickup at checkout. We’ll gift-box your order and email you a pickup window — usually available the same or next day.
Mix and match across the range — three of any size, any scent. The discount applies automatically at checkout. Stack with the free shipping threshold for an easy gift bundle.
Orders placed before 12pm AEST, Monday to Friday are packed and dispatched the same business day. Orders placed after noon, or on weekends and public holidays, go out the next business day.
Our studio takes one working week off at Christmas each year. If that affects your order we’ll email you directly with an updated window.
Every parcel is tracked. Once your order leaves the studio you’ll get an email with your tracking number and a direct link to the carrier’s live status page.
We ship with Australia Post. Choose between Standard and Express at checkout — Express adds 1–2 days of speed for $3 more.
Candles are wrapped in shredded recycled paper, double-boxed, and sealed with kraft tape. Glass vessels are padded all the way around. We send enough cushioning that a parcel can be dropped from knee height without a crack — because in transit, it will be.
All of our shipping materials are recyclable through your kerbside bin or local cardboard collection. No plastic fillers, no styrofoam, no plastic void-fill.
Once dispatched, typical carrier transit times to Australian addresses:
These are carrier estimates, not guarantees. Weather, freight holidays, and regional airport delays can stretch them. If your parcel is taking noticeably longer than the range above, email us and we’ll chase it.
If your order arrives broken or doesn’t arrive at all, email infosusaaustralia@gmail.com within 14 days of dispatch with a photo (for damage) or your order number (for lost parcels).
We’ll replace the candle or refund the order, whichever you prefer. You don’t need to return the damaged one — photos are enough.
We ship within Australia only at the moment. If you’re overseas and want to send candles to an Australian friend, use their address at checkout — we can include a handwritten note.
International wholesale enquiries are welcome — see the Wholesale page.
Email us the order number and the tracking link — we’ll call the carrier and get back to you the same day, almost always before you need to ask again.